Privacy Policy
1. Who we are
Vithupro Infotech Pvt Ltd ("Vithupro", "we", "us") is an enterprise AI and digital innovation company registered in India, with its office in Pune, Maharashtra, India — 411041. This policy explains what personal data we collect through this website (vithupro.in), how we use it, and the rights you have over it.
For the purposes of applicable data protection law — including India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where it applies to visitors from the European Economic Area, the General Data Protection Regulation (GDPR) — Vithupro Infotech Pvt Ltd is the data fiduciary / controller for data collected through this website.
2. Data we collect
We keep collection to a minimum. Through this website we collect:
- Contact form submissions — your name, email address, phone number and the message you write to us. You provide these voluntarily when you contact us.
- Email and phone enquiries — if you contact us directly at info@vithupro.in or +91 8962623662, we receive the details you choose to share.
- Server logs — our hosting provider automatically records standard technical data such as IP address, browser type, pages requested and timestamps, used for security and troubleshooting.
This website does not set advertising or analytics cookies. Web fonts are loaded from a third-party content delivery network (Google Fonts); when your browser requests those files, your IP address is visible to that provider under its own privacy policy.
3. How we use your data
- To respond to your enquiry and discuss your project or partnership.
- To send you proposals, scoping documents or follow-ups you have asked for.
- To keep the website secure and diagnose technical problems.
- To comply with legal obligations that apply to us.
We do not sell personal data, and we do not use it for automated decision-making or profiling.
4. Legal basis
We process contact data on the basis of your consent (you choose to submit the form) and our legitimate interest in responding to business enquiries. Where GDPR applies, these correspond to Article 6(1)(a) and 6(1)(f) respectively.
5. Sharing
We share personal data only with service providers who help us operate — such as our website hosting and email providers — and only to the extent needed. We may disclose data if required by law or to protect our legal rights. We do not share enquiry data with advertisers or data brokers.
6. Retention
We keep enquiry data for as long as needed to handle your request and any resulting business relationship, and no longer than 24 months after our last contact unless a contract, dispute or legal obligation requires otherwise. Server logs are retained by our hosting provider on a rolling short-term basis.
7. Security
We apply reasonable technical and organisational safeguards appropriate to the data we hold, including transport encryption (HTTPS), access limited to people who need it, and the same security-first practices we bring to client engagements. No internet transmission is completely secure; if we become aware of a breach affecting your personal data, we will notify you and the relevant authorities as required by law.
8. Your rights
Depending on the law that applies to you, you have the right to:
- Access a copy of the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Ask us to delete your data.
- Withdraw consent at any time.
- Nominate another individual to exercise your rights (DPDP Act).
- Lodge a complaint with the Data Protection Board of India or, for EEA residents, your local supervisory authority.
To exercise any of these rights, email info@vithupro.in with the subject line "Data request". We respond within the timelines required by applicable law.
9. International visitors
Our website and data are operated from India. If you contact us from outside India, your data will be transferred to and processed in India. Where GDPR applies, we rely on your explicit consent given at the time of submission and apply the safeguards described in this policy.
10. Children
Our website and services are directed at businesses. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, contact us and we will delete it.
11. Grievance and contact
For any question, concern or grievance about this policy or your personal data, contact our grievance redressal contact at info@vithupro.in or write to: Vithupro Infotech Pvt Ltd, Pune, Maharashtra, India — 411041. Phone: +91 8962623662.
12. Changes to this policy
We may update this policy as our practices or the law change. The "Last updated" date at the top reflects the current version. Material changes will be highlighted on this page.