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Retrieval & GraphRAG

Retrieval your enterprise can trust.

We turn scattered knowledge into accurate, cited answers — with hybrid search, GraphRAG grounding and guardrails built for production.

0%Grounded, cited answers
0%Faster knowledge retrieval
0M+Documents indexed
0%Support ticket deflection
What We Deliver

Everything needed to ground AI in your data.

A complete retrieval platform — from ingestion to cited generation — designed for accuracy and governance.

GraphRAG grounding

A knowledge graph combined with vector search for cross-document reasoning and traceable answers.

Hybrid retrieval

Vector and keyword search (BM25) with cross-encoder re-ranking for precise, high-recall context.

Connectors

Ingest documents, databases and SaaS systems with incremental sync, kept current automatically.

Observability

Dashboards for hallucination rate, latency and cost per query, visible to your own team.

Integrations

Slack, Teams, helpdesk and SSO — the platform drops into workflows you already use.

Guardrails & evaluation

Every response is scored by an automated eval harness before it reaches a guardrail-checked release.

Reference Architecture

How grounded retrieval works.

Three stages, one governed knowledge core — engineered for accuracy, speed and control.

Stage 01 — Prepare knowledge

Ingest

Documents and data are connected, cleaned and embedded — ready to be retrieved accurately.

  • Connectors & loaders
  • Chunking & cleaning
  • PII redaction
  • Embeddings
Stage 02 — Find the right context

Retrieve

Hybrid search and graph traversal surface the most relevant, traceable context for the query.

  • Hybrid search (vector + BM25)
  • Graph traversal (GraphRAG)
  • Cross-encoder re-ranking
Stage 03 — Answer with proof

Generate

The model responds using only retrieved context, with citations attached and guardrails enforced.

  • LLM generation with context
  • Citation builder
  • Guardrails & evaluation

Powered by a governed knowledge core — vector database, knowledge graph and semantic cache.

Engagement

What you get, and when.

A fixed-scope path to production — not an open-ended research project.

Week 1–2

Audit

Corpus review, source mapping and a scoped plan with a target accuracy bar.

Week 3–4

Working pilot

A live pilot answering real questions from your data, measured against the eval set.

Month 2

Production

Deployed, monitored and handed over — with your team able to operate it.

Case Studies

Grounded retrieval in production.

Featured Engagement
Consulting Firm
Decades of siloed knowledge
Knowledge graph + hybrid retrieval
Cited answers, firm-wide

Full case study below — including how we handled entity linking across decades of undocumented institutional knowledge.

GraphRAG · Professional Services

GraphRAG Knowledge Platform

Management Consulting · Global
90%Grounded
45%Faster research
100%Cited
Challenge

Decades of siloed knowledge produced hallucinated, untraceable answers from generic AI tools.

Approach

Implemented GraphRAG — a knowledge graph with hybrid retrieval, entity linking and citation-backed generation.

Impact

Researchers trust the assistant enough to use it as a starting point, not just a search box.

Enterprise RAG · SaaS

RAG Assistant Over 2M Documents

B2B SaaS · North America
55%Deflection
2M+Docs indexed
3xFaster
Challenge

A support team was overwhelmed by repetitive questions spread across help docs, tickets and release notes.

Approach

Built hybrid retrieval with re-ranking and a continuous evaluation and feedback loop.

Impact

Faster, more consistent answers — with a shrinking support queue.

Technology Stack

Built on proven retrieval infrastructure.

Frameworks
  • LangChain
  • LlamaIndex
Vector & Graph
  • Neo4j (GraphRAG)
  • pgvector / Weaviate
Retrieval
  • Elasticsearch (BM25)
  • BGE / Cohere re-rankers
Models & Eval
  • OpenAI / Claude / Llama
  • Ragas (eval)

Ready to ground your AI in truth?

Tell us about your knowledge sources — we'll return a retrieval approach and eval plan in days.

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